**Refund Policy - Courseorama**

**1. Introduction**

At Courseorama, we are committed to providing the best learning experience for our users. We understand that in certain cases, you may wish to request a refund. This policy outlines the terms and conditions under which a refund may be requested and processed.

**2. Eligibility for Refund**

Users may request a full refund of the amount paid for the course within 7 days of purchase, provided that:

- The course has not been completed or fully accessed.

- The refund is requested for justifiable and verifiable reasons.

**3. How to Request a Refund**

To request a refund, users must:

- Contact our customer support team through the channels available on the site.

- Provide detailed information about the reason for the refund request.

**4. Processing of Refunds**

- Upon request, Courseorama will evaluate the claim based on the eligibility criteria.

- Approved refunds will be processed using the same payment method used for the purchase, within a period of 10 to 15 business days.

- If the refund is denied, Courseorama will communicate with the user to provide additional information.

**5. Free Courses and Promotions**

Free courses and courses acquired through special promotions may not be eligible for a refund.

**6. Changes to the Refund Policy**

Courseorama reserves the right to change this refund policy at any time. We encourage users to periodically review this policy to stay updated.

**7. Contact Us**

If you have any questions or need further information regarding our refund policy, please do not hesitate to contact us through the channels available on our site.